Health and Safety Policy for Tree Surgeons Shadwell
This Health and Safety Policy sets out the standards expected from our tree surgeons when carrying out arboricultural work. Our aim is to protect employees, clients, visitors, and the public by maintaining safe systems of work, competent supervision, and a proactive approach to risk control. Every tree surgery task is planned carefully so that hazards are identified before work begins and managed throughout the job.
Tree work can involve chainsaws, climbing, wood chippers, heavy branches, falling debris, traffic, and changing weather conditions. Because of these risks, our tree surgery team follows a clear framework built around training, inspection, communication, and personal responsibility. We expect all personnel to act with care, use equipment correctly, and stop work immediately if conditions become unsafe.
The policy applies to all operations, including pruning, crown reduction, dismantling, stump-related work, site clearance, and inspection tasks. Although the exact circumstances vary from project to project, the core principle remains the same: no task is so urgent that it justifies unsafe practice.
Risk assessments are completed before work starts and reviewed if site conditions change. A competent supervisor will consider the condition of the tree, proximity to structures, overhead lines, pedestrians, road users, and ground stability. When needed, exclusion zones are established to keep the work area secure and to prevent access by unauthorised persons. Warning signage, barriers, and controlled access may be used where appropriate.
All tree surgeons are expected to wear suitable personal protective equipment, including helmets, eye protection, gloves, chainsaw-resistant trousers, and protective boots. Additional PPE may be required depending on the task, such as hearing protection or high-visibility clothing. PPE must be inspected regularly, kept in good condition, and replaced when damaged or no longer effective.
Plant, tools, and machinery are maintained in line with manufacturer requirements and internal inspection schedules. Chainsaws, ropes, harnesses, lowering devices, stump grinders, and chippers are only operated by trained and authorised staff. Defective equipment is removed from use immediately. We also ensure that fuel, oils, and other materials are stored and handled safely to reduce the risk of fire, slips, and environmental harm.
Working at height is one of the most significant hazards in tree surgery. Climbing operations are carried out only by competent personnel using approved techniques and safe anchor points. Where possible, alternative methods are considered to reduce the need for climbing. If aerial work is required, rescue arrangements must be in place before ascent, and team members must understand their emergency roles.
Communication is essential during all arboricultural operations. The team uses clear instructions, agreed signals, and regular briefings to confirm responsibilities and identify changes during the job. This is especially important when machinery is operating, branches are being lowered, or multiple workers are sharing a confined work area. Good communication helps prevent accidental movement, dropped loads, and misunderstandings.
Manual handling tasks are kept under review because timber, branches, and equipment can create significant strain. Loads are assessed before lifting, and mechanical assistance is used whenever possible. Team members are encouraged to use correct lifting techniques, ask for help with awkward items, and avoid repetitive actions that could lead to fatigue or injury. Fatigue management is treated seriously, particularly during physically demanding or prolonged jobs.
Weather conditions can affect safety in several ways. High winds, heavy rain, lightning, ice, and poor visibility may make tree work unsuitable or increase the likelihood of incidents. Supervisors will pause or postpone work when conditions present unacceptable risk. In the same way, public safety is prioritised when work takes place near roads, footpaths, or occupied properties. Traffic management, segregation, and notice of restricted access may be used to maintain safe working conditions.
Emergency planning forms a key part of our tree surgeons policy. First aid equipment is available on site, and at least one suitably trained person should be present where required by the assessment. All workers must know how to respond to serious injury, entrapment, fire, or equipment failure. Emergency procedures are kept simple, practical, and specific to the task so that action can be taken quickly if needed.
Incident reporting supports continuous improvement. Near misses, equipment defects, injuries, and unsafe conditions are recorded, investigated, and used to strengthen future control measures. We believe that a strong safety culture depends on openness, accountability, and learning from experience. No concern is too small to report if it could affect the wellbeing of the team or the public.
Training and competence are central to this policy. Our tree surgery professionals receive instruction relevant to their role, including safe use of equipment, climbing methods, aerial rescue awareness, manual handling, and site communication. Refresher training is provided where needed to maintain standards and keep practices current. Supervisors monitor performance and intervene when unsafe behaviour is observed.
Environmental responsibility is also part of safe working practice. Waste timber, brash, and arisings are managed to avoid obstruction, trip hazards, and unnecessary clutter. Where appropriate, materials are recycled or disposed of in a controlled manner. We also take care to protect lawns, borders, and structures during operations, using mats, barriers, or low-impact methods when the situation requires it.
Above all, this policy reflects our commitment to delivering reliable tree surgery while safeguarding everyone affected by the work. Safety is not treated as a separate activity but as an essential part of planning, supervision, and execution. By following this approach, our team aims to maintain high professional standards and reduce risk on every site.
This policy is reviewed regularly to ensure it remains effective, practical, and aligned with the nature of our work. Changes in equipment, procedures, workforce structure, or legislation may lead to updates. Every tree surgeon is expected to understand and support the policy, applying it consistently on each job. In doing so, we help create a safer workplace and a more responsible service for all involved.